Operations Cloud
plans and pricing

Digital operations management for the modern enterprise

AIOps

Automation

Incident Management

Customer Service Ops

Reduce noise and automate incident resolutions.

Monthly

Yearly Pricing (16% Off)

Feature comparison

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PagerDuty AIOps

Detect and Triage

Alert Deduplication

Service Rules

Routing Rules

Basic Conditions

AIOps

Starting at $ 699

/month

Pay only for what you use with transparent, flexible consumption-based pricing.

Apply ML to reduce noise, provide real-time context, and eliminate manual tasks.

Reduce incident noise with the click of a button. Use built-in ML models, or create your own logic.
Accelerate triage time with all the incident context you need to resolve faster right at your fingertips.
Automate the redundant with event-driven end-to-end automation across any or all of your technical services.

Add-On

PagerDuty Advance for Incident Management

Starting at $ 415

/month

Generative AI for the PagerDuty Operations Cloud used to accelerate mission-critical work and mitigate operational risk. Add-on for PagerDuty Incident Management customers (excluding month-to-month).

Use generative AI to automate time-consuming work at every step of the incident lifecycle:

Surface actionable insights and suggested next steps, directly from Slack and Microsoft Teams
Draft an audience-specific status update in seconds
Summarize the most important automation jobs results

Learn more

Professional services and support

Enlist the help of our experts and get the most out of your investment.

Explore Services

Transforming critical work at more than 30,000 companies.

"When we looked at our problems, we saw that we had alerts that potentially needed to go to different teams, the alerts were poorly formatted, and we had hurdles and issues reaching out to other teams. PagerDuty solved all of that for us."

Brian Long
Observability Engineer

"The ability to reduce the noise and clear out alerts within the platform really frees up a lot of time for people on our SRE team to focus on higher-impact tasks."

Luke Rotta
Manager of SRE and Observability

Questions? We have answers.

How many users do I need?

Every person added to your PagerDuty account is a paid user, including those who are receiving notifications or are included in a schedule.
How does the 14-day trial work?

Our trial is a full-featured free trial for 14 days that you can start using instantly. No credit card required so you won’t be charged until you are ready to buy. When you are ready, select any of the available plans to continue using PagerDuty.
What are my payment options?

We accept Visa, MasterCard, American Express, Discover, and JCB through your online account. Want to pay via invoice? Sure! We’ll gladly set up an annual invoice. Just call or contact us.
How many systems can I monitor?

You can monitor as many or as few systems as you want with PagerDuty. Whether you want to monitor one computer with Nagios or use Datadog, Icinga and Zenoss to monitor hundreds of applications across thousands of hosts, we won't charge you extra. We have 700+ pre-built integrations so you can connect PagerDuty to your monitoring tools of choice.
How many notifications are included in my account?

Notifications can be sent by email, push, SMS, and phone. All customers get unlimited email and push notifications. Professional, Business, and Digital Operations plans also get unlimited global SMS and phone notifications. Free customers receive 100 SMS and phone notifications.
Can I only purchase AIOps?

You will have to purchase at least one user on a Professional or Business Incident Response plan to be able to purchase AIOps.
Are there any lower cost options for users who are not responders?

You can purchase lower cost user licenses for business stakeholders who get read-only access to your PagerDuty products. If you purchase the Business plan or Digital Operations plan, stakeholder users can subscribe to incidents for real-time updates during critical outages to improve organization-wide response.
How is PagerDuty AIOps priced?

PagerDuty is committed to providing customers with the best value and ROI. With that in mind, PagerDuty AIOps is licensed per accepted event. Accepted events are any valid events that are sent to and processed by PagerDuty via email integration or API with a successful 2xx response. The number of events should correlate with the number of 2xx responses a customer receives back from the events API. For more details, go here.
What's not included in Digital Operations Management?

Global Event Orchastration is not included. See PagerDuty AIOps.

We're here to help.

Our knowledgeable reps can answer any questions you have about our plans,
pricing, add-ons, implementation, or anything else.

Operations Cloud plans and pricing

Reduce noise and automate incident resolutions.

Feature comparison

AIOps

Apply ML to reduce noise, provide real-time context, and eliminate manual tasks.

PagerDuty Advance for Incident Management

Use generative AI to automate time-consuming work at every step of the incident lifecycle:

Professional services and support

Transforming critical work at more than 30,000 companies.

Questions? We have answers.

How many users do I need? Icon Close

How does the 14-day trial work? Icon Close

What are my payment options? Icon Close

How many systems can I monitor? Icon Close

How many notifications are included in my account? Icon Close

Can I only purchase AIOps? Icon Close

Are there any lower cost options for users who are not responders? Icon Close

How is PagerDuty AIOps priced? Icon Close

What's not included in Digital Operations Management? Icon Close

We're here to help.

Feature list

Everything in your Incident Management Plan plus:

Feature list

Feature list

Operations Cloud
plans and pricing

How many users do I need?

How does the 14-day trial work?

What are my payment options?

How many systems can I monitor?

How many notifications are included in my account?

Can I only purchase AIOps?

Are there any lower cost options for users who are not responders?

How is PagerDuty AIOps priced?

What's not included in Digital Operations Management?